Last updated: November 2025
Fit2Ride (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fit2ride.co.za, use our membership services, or interact with us in any other way.
By using our website and services, you agree to the terms of this Privacy Policy and consent to the collection and processing of your personal information as described here.
Business Name: Fit2Ride
Address: Beaulieu, Gauteng, 1684
Email: info@fit2ride.co.za
We operate in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We collect and process the following types of personal information:
Name and surname
Email address
Contact number
Billing and delivery address
Username and password
Membership details and purchase history
Payment details (processed securely through PayFast)
Note: We do not store or have access to your full card information.
Fitness levels, training history, or injury information — only if voluntarily provided by you as part of your membership or consultation process.
IP address, browser type, and device information
Cookies and tracking data through Google Analytics and Meta (Facebook) Pixel for website performance and marketing insights.
We process your information to:
Manage your membership account
Provide access to workouts, training plans, and course materials
Process and confirm payments
Send important updates about your account or membership
Improve our website and user experience
Send marketing emails (via Mailchimp) and show relevant ads (via Meta) — only if you’ve consented
Comply with legal or regulatory requirements
We use cookies and similar tracking tools to enhance your browsing experience, analyse website traffic, and display relevant marketing content.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.
We do not sell your personal information. However, we may share limited data with trusted third parties who assist us in operating our business, including:
PayFast – for secure payment processing
Mailchimp – for newsletters and email communication
Google Analytics and Meta (Facebook) – for analytics and marketing
Google Drive and WordPress – for data management and storage
These service providers are bound by confidentiality and data protection agreements.
We retain your personal information for as long as your membership account is active. If you cancel your membership, we will retain your information only as necessary for legal, accounting, or reporting purposes.
We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure. While we take reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure.
Under POPIA, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communication
Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed
Information Regulator of South Africa
Website: https://inforegulator.org.za
Email: inforeg@justice.gov.za
You can opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of any Fit2Ride email or by contacting us directly at info@fit2ride.co.za.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
